A few weeks back my Motorola Q9h display died on me and wouldn’t come back. After searching the net and not finding anything I was wondering if I could open it to see if the display connector was loose, since, at times it would come on and go off again. I searched the net again for directions on how to disassemble a Motorola Q9. Unfortunately there was no site that explained how to to do that. I know there was one for the Motorola RAZR (which I found) but there wasn’t one for the Q9h.

So I went ahead and started to disassemble on my own with a lot of uncertainty. I have broken electronic gadgets (while opening it) in the past that I meant to repair. When I started doing this I realised how nice it would be to actually know what I was doing and refer to some guide with pictures like I did when my RAZR died on me ! I thought to myself at that moment – “Why don’t I do one guide which will benefit others !”. o here it is – in the least possible words:

Step 1 : You will need a hex / star shaped screw driver and a blade or something thin (preferably not sharp)

Step 2: The star shaped screwdriver bit

Step 3: Take off the battery cover, the battery, the SIM card and the memory card

Step 4: Unscrew the 4 screws shown by the 4 purple circles in the image below

Step 5: Put the balde underneath the camera and take off the thin sheet of plastic covering the camera

Step 6: Remove the cover that covers the upper part of the back of the phone in the same way (by using the blade)

Step 7: Remove the 2 screws shown by the purple screws in the image below

Step 8: Remove this cover carefully as there are a lot of wires etc. below. There are some hinges here that you need to take care of. Once those hinges come off you can easily take the cover off.

Step 9 : The cover taken off. You can see the hinges in this image. There is one at the base, one at the top, one on the left hand corner

Step 10: Carefully remove the circuit board from the front casing. You will see the circuit board connected to the keyboard via a small flat cable.

Step 11 : Remove the connector between the circuit board and the keyboard

Step 12: Remove the screws shown by the purple circles in the image below ( I did not bother to do this )

Step 13: The final result

…And after all this if your device still doesn’t work (like mine didn’t) then please do not hesitate to send it to Motorola – they will repair it for you ;) They repaired my display and sent it back to me. The repair shop is in McAllen, TX. My phone was within the 1-year warranty though, but I bet you can get away with some more